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Living guardian ring isolating a red fault around a stable luminous core
NorthStar Digital · Proposal-first recurring

Reliability Guard

From $5,000/month · three-month minimum

Capped continuity coverage for a named set of valuable workflows: monitoring, recovery practice, evidence, and bounded business-hours response.

Request a guard scopeStart with an audit

What you receive

  • Inventory and failure signals for the agreed workflow set
  • Fail-visible monitoring for the agreed events and routes
  • Monthly recovery drill with an evidence report
  • Prioritized maintenance window and bounded business-hours incident triage

Acceptance

Each month is accepted when the scheduled checks and recovery drill are evidenced or explicitly blocked, the report is delivered, and any in-scope incidents are documented against the written response window.

Delivery

Three-month minimum. The proposal names workflow caps, severity definitions, business-hours response windows, maintenance timing, start date, and any added concurrency.

Best fit

A team has a small number of production workflows whose repeated failure would be costly, but does not need or want an unlimited retainer or 24/7 SLA.

What we need

One accountable technical contact, the named workflow set, current monitoring and access, severity definitions, maintenance constraints, and escalation contacts.

Not included

  • Unlimited work, unbounded feature development, or staff augmentation
  • 24/7 on-call coverage or guaranteed restoration times
  • Penetration testing, certification, or legal and regulatory review
  • Cloud usage, platform fees, licenses, or major rebuilds unless added in writing

Start with a bounded decision.

The cap is part of the product: named workflows, visible evidence, and a written response window make the service operable for both teams.

Discuss managed coverageCompare all offers

Prices are USD. No revenue, uptime, restoration, security, compliance, or business-performance result is guaranteed. Work begins only after the named system, access boundary, schedule, response window, and accountable contact are confirmed in writing.